Borrowing

Remember to bring your card when you visit the library. It is your ticket to borrowing books and media, using computers, and accessing library databases. Find out how to get a library card.

How many items can I borrow?

Regular cardholders may borrow up to 50 items at any one time.
New cardholders may borrow up to 10 items at one time for the first 90 days of membership.

Borrowing limits by category:

Most library materials 50
DVDs 10
Ebook & Eaudio (Overdrive) 10
Audio Read Along 5

How long can I borrow items?

Most books 3 weeks
Magazines 3 weeks
DVDs & CDs 3 weeks
Ebook & Eaudio (Overdrive) 3 weeks
Items with requests 2 weeks
Superloans (Bestsellers) 1 week
Book Club Kits 6 weeks
Storytime Kits 6 weeks

Borrowing materials from Surrey Libraries is free. However, if your materials are returned late fines will be applied your account. Read more about fines and fees.

How do I return my items?

Return materials to any branch of Surrey Libraries, no matter which branch you borrowed them from. Book returns are available after the branch closes (except at the Cloverdale Pop-Up and Guildford branches).

You can also return materials from Surrey Libraries to other InterLINK public libraries in the Lower Mainland.

How do I place a hold?

Place a hold to reserve a library item that is not currently available. You will be contacted when your item is available for pickup. When your hold arrives, bring the library card you used to place the hold with you to pick up. Holds must be picked up within 7 days of arrival or a $1 charge will be applied to your account. You can manage your holds from your online account.

How many holds can I have?

You can have up to 30 holds at one time. You can use the “For Later” list in your online account to remember items you would like to borrow i the future.

How do I renew my items?

You can renew books and media for longer borrowing if no one else has placed it on hold. Maximum of 2 renewals for each item. There are no renewals on Superloans, DVDs, or Book Club Kits. You can manage renewals from your online account.

How do I check my account by phone?

Check your own library record from home using a touch tone phone: 604-502-6333.
This service (Telemessaging) is available daily, except between 11:00pm Fridays to 4:00am Saturdays.

By phone you can:

  • Review a list of everything you have borrowed
  • Renew items you have borrowed
  • Cancel titles you have on hold
  • Review any fines or fees on your account

New Bern-Craven County
Public Library

Instructions for Renewing Books Online

To renew a book online use the following steps:

  1. Visit the library online catalog by clicking the link in the upper left of this page or by visiting https://cpcrl.tlcdelivers.com.
  2. Log in to your library account by clicking the “Log In” link in the upper right portion of the catalog screen (in the gray line across the top). Use your library card number and the last 4 digits of your phone number for your log in information. If you have created an EZ Login, you may use that, too.
  3. Once logged in, click your name in the upper right section of the screen.
  4. Click the tab labeled “Account Activity”.
  5. Make sure “Loans” is in orange. If not, click on “Loans.” A list of titles you currently have checked out will appear.
  6. If you only have one title to renew, click the orange “Rewnew Now” button below the title you wish to renew.
  7. If you have several items to renew, place a check mark in the box next to the titles you wish to renew.
  8. Once you have marked all of the items you wish to renew, click the blue “Renew” button at the top of the checked column.
  9. Once renewed, your new due date should appear below the titles.
  10. If an item is on hold you may not be able to renew the item.

Contact the library at 638-7800 if you have any questions, comments or problems with renewing online.

URL for this page is http://newbern.cpclib.org/nbccpl/renew.html
Updated: October 13, 2016.

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KPU Library

Spotlight

APA Citation Lab for BIOL 1210 Students

Come to one of these drop in sessions to get help with your research and proper formatting of your catalase lab report using APA.

Location: 1st Floor Computer/Teaching Lab in the Surrey campus Library

Times: 12:00-2:00pm

Monday February 10 or Tuesday February 11

Can’t wait until February 10th? The BIOL 1210 page of our Biology Subject Guide should help.

Changes for Logging into My Library Account and Placing Holds

Students/Employees: if you are not already logged into OneKPU, you will be prompted to login by entering your KPU ID Number (Banner ID) and Password.

Alumni, Lifetime & Community Borrowers: you will be prompted to login with your KPU Library Barcode and Password

AskAway Reopens for the Spring Semester January 13

Did you miss chatting live with a librarian for research and citation help?

The provincial AskAway chat reference service reopens at 9am on Monday January 13.

Not a keen chatter? You can also find text, email, phone and in-person research help options through the link below.

New to KPU? Our Guide Will Help!

The Library’s Welcome Guide for New Students includes our top 12 library tips and answers all the most frequently asked Library questions from KPU students. The answer to your question isn’t there? We’re happy to help! Just Ask Us.

The New APA Citation Guide has Arrived!

The American Psychological Association recently published a new 7th edition of their Publication Manual. The Library’s APA guide now reflects these changes. You’ll find a video on the landing page that gives a brief overview of the major changes (with a link above to the text of the video). On that guide, you’ll also find a link to the Library’s updated APA handout. We will have the print Publication Manual and print copies of our handout available in the Library for the Spring Semester.

Impact of Unpaid Library Fines and Overdue Material on Course Registeration and Withdrawal

Unpaid fines and/or overdue material can interfere with registering and withdrawing from courses. It may result in the withholding of transcripts, diplomas, certificates or citations and loss of Library privileges.

Please check My Library Account often to ensure a trouble free registration. If you have any questions please contact your library at

Cloverdale (604) 598-6030

Langley (604) 599-3204

Richmond (604) 599-3111

Surrey (604) 599-2103

Changes at the Library for Students

Starting September 2019, the Library will no longer be recalling items. Changes have also been made to our overdue fines, loan periods and renewals in order to support a healthier circulation of our library materials. Visit the Loans, Renewals & Returns for Students and the Overdues & Fines pages to learn more about the changes.

Library

Policies and borrower responsibilities

Fraser Library (Surrey) loans equipment to support teaching, learning, and research by faculty, staff and students at Surrey campus.

The purpose of this policy is to provide equitable access to the equipment for curriculum use, to maximize availability of the equipment, and to minimize damage to the equipment as well as inconvenience to users.

In addition to the specific policies below, equipment loans are subject to the SFU Library Loan Policy.

Borrower’s responsibilities

Borrowers must:

  • Ensure that all the equipment is complete and working before leaving the Library.

  • Use the equipment at their own risk. The Library takes no responsibility for damages or harm to the borrower, borrower’s work, materials and property due to faulty equipment.

  • Ensure that they have sufficient training and knowledge to correctly operate the equipment borrowed.

  • Use the equipment carefully and to minimize wear and tear.

  • Notify Fraser Library immediately if the equipment is not working properly.

  • Be informed of latest due dates and to ensure that all equipment is returned on time and to pay any fines, if required.

Loan periods and fines

Loan periods and fines vary by equipment. Check your library record for due date and time.

Loan period

Due date

Fines (per set)

4 hr loan

Due in 4hrs or 15 min prior to Circulation desk closure, whichever is sooner

$3 per hour or portion to maximum of $200

Additional $25 if item is not returned by end of day

Overnight loan*

Due next day at 12pm

$3 per hour or portion to maximum of $200

2 day loan*

Due on 2nd day at 12pm

$3 per hour or portion to maximum of $200

1 week loan*

Due on 7th day

$25 per day to maximum of $200

3 week loan*

Due on 21st day

$25 per day to maximum of $200

*When a due date falls on a weekend or on a day which Fraser Library is closed, the due date will be adjusted to the next open day

Recalls

Fraser Library can recall equipment, for regular maintenance, extended loans, or other reasons.

Late returns on recalled material are subject to late fees.

Returning equipment

All equipment must be returned to Fraser Library, and given directly to Library staff. You are responsible for equipment until it is checked in.

Equipment must be returned whole. Equipment returned with missing components may be considered not returned and Fines and penalties will apply. Components deemed missing will be billed to the borrower.

Let the library staff know immediately if there are any damaged parts, or if the item has malfunctioned in any way.

Equipment overdue for 14 days will be deemed lost and additional replacement and processing charges may apply.

Renewing equipment

Request renewals in person or by phone. (We cannot renew by email.)

You must request renewals before the item is due. If you renew overdue items, you will be charged overdue fines.

Library staff will grant renewals at their discretion, depending on demand.

Multiple or repeat renewals:

  • First three renewals may be done by phone by calling Surrey campus library (778-782-7411)

  • After three renewals, you must renew in person, with the equipment present, at Fraser Library (Surrey campus)

Damaged, lost or stolen equipment

Lost equipment, or equipment that is returned damaged, will be charged accordingly to Library borrowing policy.

Equipment collections at Fraser Library

Fraser Library holds 3 separate equipment collections:

School of Interactive Arts and Technology (SIAT) equipment collection

The SIAT equipment collection is available to available to current SIAT faculty, staff and students. Additional loan guideline and restrictions will apply.

Equipment reserved for IAT courses (IAT 100, 202, 244, 344 etc.) can be booked online at IAT reserved Equipment Booking

Fraser Library equipment collection

The Fraser Library equipment collection is available to current SFU faculty, staff and students.

Fraser Library equipment collection booking:

  • To request equipment (except for IAT course reserved items), use Fraser library equipment request form.
  • Booking requests may take up to 2 days to process.

Faculty of Education equipment collection

This Education equipment collection is available to current Education faculty, staff and students.

Additional loan guideline and restrictions will apply.

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